Customer Supply Chain Manager (m/f/d)

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With our brands essence, CATRICE and L.O.V we established new standards on the international cosmetic market and our brands are available in over 80 countries. We offer interesting, diverse jobs in a strongly growing, dynamic company and are looking for motivated people who want to support us with their expertise.

The job:

  • Proactive collaboration and sustainable development of a cooperative relationship with our customers’ supply chain to analyse and implement logistical requirements
  • Cross-functional coordination of internal processes (supply chain, sales, purchase) to focus on stability and improve customer service levels
  • Project work in the field of “Efficient Consumer Response” (ECR) to realize optimization potentials throughout the entire value chain
  • Further development of collaborative denand planning processes with our customers
  • Creation and development of supply chain KPIs and reporting / dashboards

The profile:

  • Completed academic degree, preferably with a focus on Logistics / Supply Chain
  • Minimum 3 years professional experience in the field of supply chain and at least first experience with customer processes (FMCG industry or trade)
  • Analytical thinking and detail-orientation
  • Independent & proactive way of working
  • Curiosity & constant interest in supply chain innovations
  • Enjoy team work, as well as good communicator
  • Very good German and good English skills are essential
  • Solid handling of MS Office, especially Excel and SAP R/3


We look forward to receiving your complete job application in English or German, including your salary expectation and earliest possible starting date.

Supply Chain Management

“So that borders and regulations do not become insurmountable hurdles.”

Serife, Therese, Juliane und Florian

The Supply Chain Division ensures that our customers worldwide are supplied with our products by their desired delivery date. The division is divided into four departments:

Customer Supply Chain

We are responsible to manage non-commercial activities with our customers by working closely together with our Sales and Supply Chain functions. Based on Efficient Consumer Response (ECR) our main target is the alignment of internal processes with customer requirements and the joint reduction of non-value adding activities. In order to achieve competitive advantage it is essential to set up and enhance collaborative customer relationships with focus on supply chain processes.


We ensure that the flow of all materials and goods is ideally aligned. The continued growth of cosnova Beauty requires a constant optimization of the supply chain and (intra-) logistic processes. In collaboration with our sister company, CNL GmbH, we constantly analyze and optimize our interfaces and processes. 

Order Process

In the Order Process team, we process up to 500 orders from around the world every day. In doing so, we maintain close contact with our colleagues in Sales as well as our warehouse and the Logistic team. We prepare all of the documents required for export to ensure that our products can be delivered to customers all over the world in the fastest way possible.


We are the first point of contact in the company for any questions regarding sales quantities,  product profitability and service level. Our main objective is to provide our consumer the best product availability.


The modern, colorful design of our offices is sure to make you feel at ease in your workplace. In addition to healthy food and refreshing drinks, we also believe that it’s important to occasionally take a break from work. In our company, we offer various activities accompanied by personal trainers: our own fitness studio, mountain bike tours or yoga.


Provision Plan

Attractive company pension scheme & other additional benefits, such as private accident insurance, family service PME, health care, basic provision in the event of occupational disability, etc.

Bonus System

In addition to their monthly salary, our employees participate in the success of the company in the form of a bonus system.

Referral Programs

Payment of a financial bonus in case of successful placement of a suitable employee by a cosnova employee.

Personnel Development

Continuous professional development of cosnova employees through in-house training, coaching or external individual measures.

Familiarization Phase

Extensive induction programme for new employees to ensure a fast and smooth entry into the cosnova world.


Each new employee is supported by an experienced colleague for quick integration and support for any questions.

Mobile Working

Flexible working time models (e.g. mobile working) based on our corporate value “trust in people” and our trust working hours – for a good work-life balance for cosnova employees.


Subsidies for childcare in daycare centers and up to five days special leave in the event of a child’s illness – to make it easier for our employees to combine family and career.

PME Family Services

Through the experts of pme family service, cosnova offers support for all situations in life – whether concerning personal, family or professional fields.


After six years within the company, cosnova offers the possibility of special paid leave for a period of 4 weeks during the seventh year.

Additional extra holiday

granting special leave for our employees on special occasions (wedding, birth, etc.)

Exemption for volunteer work

Granting of two days special leave for volunteer work – whether for your own heart projects or as part of a cosnova social activity.

Job ticket

Offer of a subsidised job ticket on a monthly or annual basis for a RMV area-wide use with validity from Monday to Sunday.

Discount Programs

Access to exclusive offers and service providers of well-known manufacturers and brands at special conditions via discount program (e.g. corporate benefits)

Fitness Courses

Varied course programme by trained course trainers – before work, during lunch break or after work to compensate for frequent sitting.

Fitness Studio

Own fitness studio under the direction of professional trainers with cardio and strength training, individual training plans and health check-ups.

Subsidized lunch

Varied lunch (salad buffet, two to three combined dishes) in our modern lounge with subsidy from cosnova.

Fruit and beverages

We offer various free hot and cold drinks in our well-equipped kitchens and fresh fruit delivery (twice a week).

Apply now

We look forward to receiving your complete job application in English or German, including your salary expectation and earliest possible starting date.

Marc Trautmann

Senior Human Resources Manager +49 6196 76156 1060